UBC Glycol Power Pack Tayfun Horizontal H35G-3/8P, 125' run

Frequently asked questions about UBC glycol coolers

What is the warranty?

1 year, and 5 years for the compressor. These products are modular, and many issues can be repaired with spare parts. The manufacturer support works well, and you can always contact us if you have questions about the unit, even after official warranty period.

Can I use this unit to cool my brewing tank?

Yes and no. The warranty is only valid for use in serving beer and beverages, and does not cover other uses. Having said that, in practice there is no reason why these units couldn't be used for other purposes. In fact some of our customers do use these in breweries without issues. You can read more about these other uses in our blog post about non-standard uses for UBC glycol coolers.

Do you have this on hand in stock? How long for deliveries?

The glycol chillers are always kept in stock. If you order before 10:30 AM, we can ship the same day. Transit times after shipping are 1-3 days.

Expedited shipping and extra shipping services

Need your shipping fast? Please call us! We can usually arrange the delivery within 2-3 days (plus the day of shipping). Please call us at 888-310-0177 and we will let you know how fast we can deliver.

Expedited shipping prices:

3 day expedited shipping $99

2 day expedited shipping $199

Other shipping services:

If you're unsure about any of these, don't worry! They may not be necessary. We will only charge them if the shipping company charges them from us. If that happens, we will let you know before shipping. The extra fees may be caused by deliveries to following locations:

Residential deliveries

Limited access areas

"High delivery cost areas", mainly Manhattan

There may be some other rare extra fees, such as extended area surcharges (for remote locations). These fees vary, so we will only charge them when necessary.

What will happen when you place an order

When you place your order, you will receive an order confirmation email. We will pre-authorize your credit card when you place the order. No payment will be charged from you, until we have made sure we have all the items in stock and ready to be shipped. We will usually ship in 1-2 business days. We only ship within continental United States. When ordering heavy items such as kegerators, please review our guide on receiving freight shipments!

If you have any questions about your open order, please don't hesitate to contact us. Please review our Returns and Refunds Policy before ordering. If you need to change your order, please contact us by phone so we can make the changes before the order is shipped.

At KegeratorOnline.com, your customer experience is our number one priority.

Simply put: You won’t find a more hassle-free shopping experience in the entire industry.

Attentive Customer Support – We always want to ensure that you are making the most informed decision possible so that you can be confident in your decision to add items to your cart. If you should need any assistance, our knowledgeable Customer Support team will be glad to help you out.

1. Phone – 1-888-310-0177 (Mon-Fri 9am-5pm Mountain Time)
2. Email – info@kegeratoronline.com
3. Online Chat – Just click the Chat box at the bottom right of the page

No Sales Tax (except Wyoming) – When you shop with us, you will never have to guess what your final cost will be after tax. You pay what is listed – no tax. Cheers!

Safe, Secure Shopping – Your data security is our priority and we have taken care to provide a safe and secure shopping platform for you and your data. Our fully-secured SSL connections allow you to rest easy knowing that every step of the shopping process is protected and certified secure. In addition, all payments are additionally secured by Shopify, Stripe, and Paypal. We also accept Bitcoin payments!

Industry Leader In Shipping Times – Working through our nationally networked distribution facilities, we can usually ship within one business day after you place the order. This is also true for most freight items! Who else can offer you that kind of turnaround? 

Freight Shipping Made Easy – We know that every freight delivery we make has unique circumstances and needs, so we offer the following personalized freight shipping services through our fleet of national delivery partners:

1. Expedited Shipping
2. Inside-Your-Home Delivery
3. Specific Delivery Dates

(You can also read Our full guide on freight shipping).

30-day Return Policy – Although we have full confidence in the services and products we provide, you may still find that there may be a situation where you are not quite happy with your purchase. If that should happen, we will graciously accept returns for up to 30 days. You can read our full return policy here.

Financing options – Slice it up with Klarna! We've partnered up with Klarna to provide you with financing options. Easy and smooth monthly payments for orders up to $10,000!

Business financing – Looking for business financing for orders over $10,000? We can help! Please contact sales@kegeratoronline.com for details!

Authorized Dealer – KegeratorOnline.com is an authorized dealer for every brand we carry. We are here to form long lasting customer relationships, and you can rest easy knowing that you get full factory warranty for all products.

Business sales

The prices on the site are for single item orders. For multiple item orders we can usually offer better prices. Please contact our sales team by any of the following methods:

Email: sales@kegeratoronline.com

Phone: 888 310 0177

Chat (in the lower right corner)

Or send us a quote request.

You don't need to know exactly what items you should order. Our sales team will listen to your needs and make recommendations based on what we think works best for you. All you need to do is ask!

At Kegerator Online, we make commercial draft beer systems easy.

Our business is to help you serve great beer and beverages to your customers. We design and sell commercial beer systems. Whether they are long- and short-draw, or whether you only have a few beers or a long row of taps, we can provide you with a draft beer system. With us, you don't need to be a commercial beer system expert. We can even help you arrange the installation through our network of draft beer installers, nationwide!

We keep our costs low and pass the savings along to you.

We keep our operation slim and nimble. Our business is registered in the State of Wyoming, and we have partnered with our represented brands to use their nationally networked distribution facilities. By doing this, we can ship directly to your location from the best possible origin site. This not only keeps shipping costs down, but you can get your shipment faster too! Additionally, we keep our overhead down by not having to pay things like rent, utilities, and all the other associated costs on a physical store location. All these savings get passed along to you which is how we can offer some of the most competitive prices available.

Our main priority is to provide every customer with a great customer experience.

We provide superior customer service by following these values:

1. Customer before profit

While every business is in the business of making money, there are different ways to do it. We focus on the long term by following these principles:

• Having happy customers is more important than maximizing profit on any single sale.
• If we need to decide between losing some profit or losing a customer, we choose to keep the customer.
• We deserve to make profit only when the customer wins.
• We always look at things from the customer perspective and try to be one step ahead.

2. Constant improvement

The world is changing unbelievably fast. To keep up, we need to:

• Develop new skills to better serve you, the customer
• Find better ways of doing things
• Stay humble, and hungry for improvement

Kegerator Online: Your one-stop-shop for beer dispensing and draft beer cooling.